Privacy Policy

Last Updated: October 2, 2025

JC Computers (“JC Computers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that we collect from you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.jccomputers.ca, contact us, or use our services.

1. Company Information

This Privacy Policy applies to JC Computers, operating in Prince George, British Columbia, Canada.

Company Name: JC Computers (JC Web & IT Services)
Website: www.jccomputers.ca
Contact Email: info@jccomputers.ca
Phone: +1 (236) 765 9108

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you contact us, request a service, or make a purchase.
Technical Information: IP address, browser type, device type, operating system, and usage data collected automatically when you browse our website.
Service Information: Details of your computer issues, repair requests, or service orders.

3. Purpose of Information Collection

We collect your personal information for the following purposes:

To provide, manage, and improve our computer repair and IT services.
To process payments and deliver requested services or products.
To respond to customer inquiries, support requests, and feedback.
To send service updates, promotions, or newsletters (with your consent).
To improve website functionality, security, and personalization of your experience.
To comply with legal obligations and prevent fraudulent activities.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information only in the following cases:

Service Providers: With trusted third-party vendors (e.g., payment processors, hosting providers) who assist in providing our services.
Legal Compliance: When required by law, regulation, or government authority.
Business Transfers: In case of merger, acquisition, or sale of business assets, your information may be transferred.

5. Cookies & Tracking Technologies

Our website may use cookies, analytics, and tracking tools to:

Remember user preferences.
Analyze traffic and improve website performance.
Show relevant promotions or service updates.

You can manage or disable cookies in your browser settings.

6. Your Privacy Choices & Opt-Out

Marketing Emails: You may unsubscribe from our newsletters or marketing emails anytime by clicking the “Unsubscribe” link at the bottom of the email or by contacting us directly.
Cookies: You can opt out of cookie tracking by adjusting your browser settings.
Access & Update: You may request access to, correction of, or deletion of your personal data by contacting us.

7. Data Retention & Security

We retain personal information only for 1 year after service completion for the purposes outlined in this Privacy Policy or as required by law.
We use industry-standard security measures (encryption, firewalls, secure servers) to protect your data, but no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our services are not directed to individuals under 13 years old, and we do not knowingly collect data from children.

9. Legal Compliance

This Privacy Policy is intended to comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

JC Computers
Prince George, BC, Canada
📧 Email: info@jccomputers.ca
📞 Phone: +1 (236) 765 9108